News

1st Apr

Appointments Update

We now offer online consultations via a service called eConsult.  It would be really helpful if all consultation requests are made this way, if possible, in order for us to streamline how we offer services during these 'covid times'.

eConsult is available via our practice website 24 hours a day, 7 days per week, so there will be no need to sit at your phone redialling at 8 am to try and make an appointment, and you do not need to try and explain to the receptionist why you are requesting an appointment.  You complete all the details required by the clinician via eConsult and once submitted, this goes straight to the clinicians for triage.  We will get back to you by 6.30 pm the next working day, or sooner.

Click on the banner on our homepage.

We are now using AccuRx SMS to message patients.  AccurRx is a system that allows us to easily send text messages to patients.  It means we can message you quickly and securely, so you do not have to wait around for us to phone.  AccuRx SMS can be used to respond to simple queries, or to send you advice following a consultation.

The practice name will always appear at the bottom of the message we send you, so please help us by keeping your contact details up-to-date.

We are also looking to introduce video consultation in the future.

Please note, for children under 18 years of age, you will still need to ring the practice.

17th Mar

CORONAVIRUS (Covid-19) - Important Information

PLEASE NOTE THAT WITH EFFECT FROM WEDNESDAY, 18th MARCH, THE BUTCHERY SURGERY WILL BE CLOSED UNTIL FURTHER NOTICE AND ALL PATIENTS WILL ATTEND MARKET PLACE SURGERY.

All GP appointments will be by telephone.  The doctor will assess your condition and offer advice or an appointment, where appropriate. 

The latest information on symptoms of coronovirus infection can be found on:

 https://www.nhs.uk/conditions/coronavirus-covid-19/

NHS 111 has an online coronavirus service that can tell you if you need medical help and advise you what to do.

https://111.nhs.uk/covid-19 

If you have a cough or fever, DO NOT ATTEND THE SURGERY, PHARMACY OR HOSPITAL.  Call 111 if you need to speak to someone.

Please follow the public health advice on the NHS Website to avoid catching or spreading coronavirus.

Travel Advice

We are unable to offer advice on fitness to travel regarding Covid-19.

Please either call 111 for advice or refer to the latest information and guidance from Public Health England.

The decision to travel remains with the individual, unless the Government issues a directive prohibiting travel to specific areas or destinations.

Insurers and travel companies should be basing their decisions to offer refunds on advice from the Foreign and Commonwealth Office and Public Health England, not letters from GPs.

10th Feb

New Partner/Retirements

We are delighted to announce that Dr Rebecca Pryse has joined the practice as a new Partner and will be working 3 days per week.

Dr Pryse has been working as a locum GP for us for some time, so will be known to some of you already.  Dr Pryse brings a wealth of knowledge and experience to the practice and was previously a partner at a practice in Buckingham.

We would also like to share with you news of two imminent retirements.  Dr Chris Healy and Dr Anne Weatherley will both be retiring from general practice at the end of March.  We are very grateful to them both for continuing to work as part of the team whilst the practice settled after the merger.  We wish them both a very long and happy retirement.

21st Aug 2019

Flu Clinics

Flu Vaccinations are still available

 Are you 65 years of age or older?

Do you suffer from:

  • Respiratory disease
  • Heart disease
  • Kidney disease
  • Liver disease
  • Diabetes
  • A weak immune system
  • Or have you had a stroke?

If your answer to any of these questions is YES, then your doctor recommends that you are protected agains influenza.

You CANNOT catch flu from the vaccine.

We do not offer a walk in clinic.  For our Saturday clinics you will be given a window of time to attend (15 minutes) with other patients as we have up to 6 staff vaccinating at the same time who are able to vaccinate a large number of people within these time frames.  PLEASE DO NOT ARRIVE BEFORE YOUR ALLOTTED TIME.  We often find patients ignore their appointment time and arrive early because of shopping, a day out, or because another family member had an earlier appointment.  This causes delays and confusion whilst our teams try to find your name in our clinical appointments system of approximately 800 other appointments.  If you do arrive early, you may be asked to take a seat in our waiting room until your appointment time.  

This is a very fast moving clinic.  Patients arrive, walk straight through - preferably with their arm ready, with no need to close doors or undress, are vaccinated and leave.  We do not deal with any general queries during Saturday flu clinics.  

Reminders are issued to those eligible for the free vaccine by way of the very successful text messaging system.  We do not issue postal letters to eligible patients due to high numbers and the cost implications involved.  Therefore if you are an eligible patient, or are a carer for an eligible patient, we recommend you provide us with your mobile number.  You do not have to wait to receive a reminder to book your appointment, if you know you qualify.  However, please be aware that you will be asked by our reception team to briefly state why you are eligible. 

7th Aug 2019

New Website

We have launched our new website this week.  This is still in development, so please bear with us as we add further information and links.  We hope you like the new look and find the site easy to navigate.  Any feedback would be greatly appreciated.

5th Aug 2019

Foundation Year 2 Doctors

The practice supports doctors in training and hosts Foundation Year 2 doctors on 4 month rotations.  Our current placement is Dr Priya Maini, who will be working with us from August to December.

5th Aug 2019

Health Help Now

Click here for information about how to access healthcare services.

2nd Aug 2019

New Recruits

We are pleased to welcome two new salaried doctors to the team.  Dr Suzanne Barclay joined the practice in April, and Dr Carissa Eldred in July.  Dr Barclay previously worked in Faversham, and Dr Eldred worked in Ramsgate.  Both GPs will be working 3 days per week.  We are now able to offer coil and contraceptive implant fittings, which will be carried out by Dr Eldred.