You may notice a test result appear in your NHS App referring to Segmentation, PNGs or John Hopkins.  

Segmentation is a simple way we group patients based on their specific health and wellbeing needs.  This helps us understand each person’s situation more clearly so we can offer more personalised care, and ensure you get the right support at the right time. 

If you see this on your NHS App, don’t worry.  No action is needed from you.

Patient Need Groups (PNGs)

The Patient Need Groups help us understand how much care and support each patient is likely to need, based on their health conditions, and how complex their needs are.

There are 11 groups in total, ranging from healthy people to those with very complex or serious health needs:

Knowing these groups helps explain why different patients might need different types or levels of care.

In order to help us tailor care to individual patient need, we now have access to a tool that categorises our population into these 11 groups.  Find out more here:  https://www.hopkinsacg.org/