What is this? 

The Reasonable Adjustment Digital Flag tells the NHS what support you need. It helps staff
understand how to care for you.

What is a reasonable adjustment?

A reasonable adjustment is a change to help you get care.
1 More time at your appointment
2 Information in easy read or large print
3 A quiet waiting area
4 Help with communication

Why is this important?

1 Staff know your needs
2 You do not have to explain again
3 Your care is safer and easier

How does it work?

Your needs are written in your health record. A flag shows staff you need support.
With your permission, this can be shared with other NHS services.

How do I get a flag?

1 Talk to your GP, nurse, or staff member
2 We will talk about your needs
3 We will record them in your notes

Can I change it?

1 Yes, you can update your needs
2 You can remove the flag
3 We may check your needs at appointments

Your choice

You will be asked before your information is shared.
You can say yes or no and change your mind at any time.

Need help?

Please contact us. We are here to support you.